Messaging platform

Freed introduces: SSS Doc

Customer messaging for the full lifecycle.

Templates, delivery status, consent, and opt-out — so operations teams stop stitching inboxes together by hand.

No spam. We write when a workspace opens.

Pilot

Working with a design partner

WhatsApp

Primary messaging channel

Review

Staff control over follow-up work

Replies

Delivery events and incoming messages

Features

The current pilot

Follow-up review, WhatsApp reminders, and a record of delivery and replies.

  • Follow-up review

    Review appointment follow-up work and the intended client communication.

  • WhatsApp reminders

    Send an approved message template with the details selected by the business.

  • Delivery tracking

    Inspect message acceptance, delivery, read and failure events returned by WhatsApp.

  • Incoming replies

    Read replies and keep the communication history available to authorized staff.

  • Opt-out handling

    Record STOP and ARRET replies and check suppressions before reminder sends.

  • Customer integrations

    Connect customer-owned WhatsApp accounts through Embedded Signup, subject to Meta permissions and account eligibility. Additional business-system integrations are under development.

How it works

Three steps. Then you send.

  1. 01

    Review the follow-up

    Your team reviews the follow-up and the intended client communication.

  2. 02

    Send an approved template

    An authorized operator initiates the reminder to a recipient who has agreed to receive it.

  3. 03

    Track the response

    Staff can inspect delivery events and replies. Authoritative automated appointment booking is still under development.

FAQ

Questions we get on the first call

What is SSS Doc?
SSS Doc helps professional services businesses manage appointment follow-up and WhatsApp reminders. We are working with a design partner before wider customer rollout.
Who operates the service?
Miawz, Inc. operates SSS Doc through its Freed business portfolio. Contact kamil@sssdoc.com.
How is Meta Platform Data used?
To access authorized WhatsApp business assets, manage templates, send messages, receive replies and show delivery events. We do not use it for advertising targeting or resale.
Can I connect my business's number?
Customer-owned account onboarding uses WhatsApp Embedded Signup. Availability depends on the account, Meta permissions and number eligibility. Contact us before changing an existing WhatsApp setup.
Is booking fully automated today?
No. Automated WhatsApp booking is under development. The business's scheduling system remains the source of truth; a reminder or reply is not a confirmed appointment.
How do I stop messages or delete data?
Reply STOP or ARRET, or contact the sending business to stop reminders. Email kamil@sssdoc.com for data requests; see our Data deletion page for the process.

Talk to us about your business.

Free to join. We write when SSS Doc can take another workspace. See pricing.