Product
The workspace
SSS Doc helps professional services businesses review appointment follow-up work, send approved WhatsApp reminders and inspect replies. We are piloting the workflow; automated booking and customer integrations are under development.
How a send happens
- 01
Review the follow-up
Your team reviews the follow-up and the intended client communication.
- 02
Send an approved template
An authorized operator initiates the reminder to a recipient who has agreed to receive it.
- 03
Track the response
Staff can inspect delivery events and replies. Authoritative automated appointment booking is still under development.
In the box
Follow-up review
Review appointment follow-up work and the intended client communication.
WhatsApp reminders
Send an approved message template with the details selected by the business.
Delivery tracking
Inspect message acceptance, delivery, read and failure events returned by WhatsApp.
Incoming replies
Read replies and keep the communication history available to authorized staff.
Opt-out handling
Record STOP and ARRET replies and check suppressions before reminder sends.
Customer integrations
Connect customer-owned WhatsApp accounts through Embedded Signup, subject to Meta permissions and account eligibility. Additional business-system integrations are under development.